Frequently asked questions
Everything trade buyers usually ask about our lab-grown diamonds, certification and access. Can't find your answer? Reach us any time.
What are lab-grown diamonds?
Lab-grown diamonds are real diamonds created in controlled conditions (typically CVD). They are chemically, physically and optically identical to mined diamonds and are graded to the same 4Cs — carat, colour, clarity and cut.
Are your diamonds certified?
Yes. Our stones are certified by leading laboratories such as IGI and GIA. Each listing shows the lab and certificate number, and many include a 360° video so you can inspect the stone before inquiring.
How do I get trade access to the inventory?
Open the Inventory page and submit the trade-access request form with your name, company and email. Once we review and approve your account, we email you an access password to browse live stock and inquire on any stone.
How is pricing shown?
Pricing is shared on inquiry, per stone, because trade prices move with market conditions and specification. Use the Inquire button on any stone and we'll respond promptly with price and availability.
Do you ship worldwide?
Yes. We supply trade buyers internationally — including the USA, Canada, UK, UAE and Australia — with secure, insured shipping and full certification.
Do you offer custom orders?
Yes. We manufacture loose diamonds and finished jewellery and can source or produce to specification. Contact us with your requirements and we'll advise on options and timelines.